Yes — ezhiGo offers free standard shipping on orders above ₹X00 (country-specific). Faster delivery options are available at checkout.

Returns accepted within 15 days of delivery for unused items with original packaging. Exchanges subject to availability. See full policy on the Returns page.

We provide a detailed size chart for each product. Generally, our sneakers fit true to size; leather models may require a half-size adjustment depending on fit preference.

Yes — select stores offer Try In Store. Use the Store Locator to check availability and reserve a try-on slot.

Yes. International shipping rates and delivery times vary by destination — check shipping options at checkout.

Wipe fabric with a damp cloth; use a soft brush for dirt. Condition smooth leather with a recommended leather conditioner. Avoid direct heat when drying.

Some styles use synthetic materials; product pages list materials clearly. Use filters to view leather-free options.

Standard delivery is 3–7 business days (domestic). Express options are available at checkout.

Yes, gift wrapping is offered at checkout for a small fee.

You’ll receive a tracking link via email/SMS once your order ships.

We accept major cards, net banking, UPI and popular wallets. Cash on Delivery available in select pin codes.

Yes — contact our Customer Care with details for corporate or bulk purchase enquiries.

Defective items can be returned within the returns window; we will repair or replace them after inspection.

Reserve-in-store or click-and-collect options depend on product availability — check product pages and the store listing.

Avoid prolonged exposure to water, rotate shoes regularly, and resoling is recommended when tread is worn — contact Customer Care for authorised service partners.